First notice of loss sits in a shared inbox.
Emails, photos, PDFs and voicemails arrive in every shape. Someone has to read each one and key it into the core system before anything else can happen.
INSURANCE · CLAIMS · UNDERWRITING
Loss reports arrive by email, phone, portal and broker, in every format. Adjusters spend the first two days assembling the file instead of deciding it. We build the intake and triage layer that turns every first notice of loss into a complete, prioritised claim file, so your people start at the decision.
Works alongside Guidewire, Duck Creek or your own core system.We do not replace the claims platform. We fill it with complete, checked information.

Choose an action to see what it writes back across your systems.
01 / WHERE THE HOURS GO
These are the four places the work leaks most often. Most firms have at least two of them running right now.
Emails, photos, PDFs and voicemails arrive in every shape. Someone has to read each one and key it into the core system before anything else can happen.
Without early severity scoring, claims are worked in the order they arrived. Large and complex losses get attention late, when costs have already grown.
Subrogation signals sit in police reports and statements that nobody has time to read closely. Each missed recovery is pure loss.
Underwriters re-key schedules of values and loss runs before they can judge the risk. Slow answers send good business to the carrier who replied first.
02 / WHERE AI PAYS BACK
Ranked by how fast they usually pay back. The free audit puts your own numbers in the last column.
| Use case | Today | With Chronexa | Typical impact |
|---|---|---|---|
| FNOL intake | Read and keyed by hand from every channel | Every channel merged into one complete claim file automatically | 60–70%less intake effort |
| Severity triage | Worked in arrival order | Scored and routed to the right adjuster on arrival | 2–3 daysearlier on complex losses |
| Claims document extraction | Invoices, estimates and reports read line by line | Extracted, checked against coverage and summarised | 70%less document review |
| Subrogation detection | Found only when someone notices | Every file screened for third-party liability | 100%of files screened |
| Underwriting submissions | Schedules and loss runs re-keyed | Extracted and pre-scored against appetite | Same dayfirst response |
Typical results from systems we have delivered and comparable deployments. Your audit replaces them with your own numbers.
03 / SYSTEMS WE CONNECT
We connect what you already run first. APIs where they exist, MCP servers and careful automation where they do not.
04 / THE CONTROLS
The controls are designed in from the first workflow, not added after something goes wrong.
Coverage, reserve and settlement decisions are always made by a licensed person. The system prepares, suggests and flags; it never decides a claim.
Every extracted field links to the document and page it came from, so an adjuster or auditor can check it in seconds.
Policyholder data stays in your tenant, under the permissions you already enforce, with every model call logged.
05 / THE ENGAGEMENT
Scope, what counts as working, and the price. Built in your own accounts, documented and exportable. The free audit comes first, and so does the first workflow.
RELEVANT WORK

Our document systems read messy, mixed-format files and turn them into checked, structured records, with low-confidence values routed to a person and every field linked to its source. We have run this pattern in production on engineering reports, invoices, tax documents and data rooms.
For insurance we apply the same architecture to first notice of loss: one claim ID that joins the email, the photos, the call and the policy, so the adjuster starts with a complete file.
Read the FNOL claims case study06 / START WITH ONE WORKFLOW
A strategy call covers your intake channels, claim types and core systems. You leave knowing where AI pays back first and what it would take to prove it on your own files.
You will be talking to the engineers who would build it, not an account manager.info@chronexa.io
Rather write it down first?
A FEW GOOD QUESTIONS
No. Coverage, reserves and settlements stay with licensed adjusters. The system assembles a complete file, checks it against the policy, scores severity and flags recovery or fraud signals, so the adjuster starts at the decision instead of the paperwork. Every suggestion carries the evidence behind it.
Yes. We connect through their APIs and integration frameworks to create and update claims, read policy data and write back notes and documents. Where an older system has no usable API, we build an integration layer or an MCP server so the AI can work with it safely.
Photos are classified and tagged, calls are transcribed and summarised, and handwritten or scanned forms are read with vision models. Every extracted value carries a confidence score; anything uncertain is sent to a person with the reason attached rather than written into the claim.
The system runs inside your environment with the permissions you already enforce. Policyholder data is not used to train public models, every model call is logged, and data is retained according to your own policies.
There are no packages. The audit is free and so is the first workflow. After that, each build is quoted against the handling time, cycle time and leakage it removes, and you approve the scope and price before work starts.